CHECK-OUT TIME
- Check-out time is normally 12.00 noon. If you have a late flight, please contact the Front-Desk Staff for any possible arrangement, depending on room availability.
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CHECK-IN TIME
- Check-in time is normally 2.00 p.m. If you have an early flight, please contact the Front-Desk Staff for any possible arrangement, depending on room availability.
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CREDIT CARDS
- The following credit cards are accepted: Visa and Master Card. Please note: No personal or Company cheques are accepted.
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DOCTOR
- Our Front Desk Staffs are please to assist you for the arrangement with the hospital.
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GUEST SERVICE
- Front Desk Staffs are available to provide you any information and assistance for the Restaurant, shopping, transportation, etc.
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WIRELESS INTERNET
- Wireless Internet connection is available at the restaurant and in all rooms. Free Wi-Fi helps keep in touch with important people while you are away.
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LAUNDRY AND VALET
- Laundry, pressing and dry-cleaning services are from 8:00 a.m. - 5:00 p.m. with normal and express delivery times. Laundry picked up by 11:00 a.m. will be returned the following day. For express service (3-hours-return service, from 8:00 a.m. - 5:00 p.m.), there will be 100% extra charge. Laundry bags and forms are located inside your room. Please complete and sign the laundry list; place it in the laundry bag, then either call the Hotel Assistance in case the room is not made up or leaves it in your room
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MASSAGE
- Choices for massage therapies: Oil massage using specially blended aromatic essential oils, A relaxing massage using pressure point techniques and a traditional Thai-style body
Massage. For more information and the arrangement, please contact our Front Desk.
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PARKING
- The hotel has its own parking areas in front of the building. Additional pay-parking is also available at the amphi theater area.
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ROOM SERVICE
- Our room service is available from 7.00 a.m. to 10.00 p.m... allowing the guest who wants the luxury of comfortable dining inside the room anytime of the day.
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SAFE DEPOSIT BOXES IN ROOMS
- We advise you to place your valuables in the safe deposit box in your room. We Cannot take responsibility for any loss of valuables not given to us for safekeeping.
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TV AND SATTELITE
- Victoria Suites provides Satellite multi-channeled 22” LCD Television in all rooms.
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TOUR & SIGHTSEEING
- All sightseeing tours can be arranged at the Front Desk.
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WAKE-UP CALLS
- Before retiring, please call the Operator to place a wake-up call
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ELECTRICITY
- All rooms are equipped with single voltage (220V) .If you require further adapters, please Contact Hotel Front Desk.
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TRANSPORT/CAR HIRE
- Hiring of cars, jeeps and vans can be arranged at the Front Desk.
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BACK UP GENERATOR
- Victoria Suite is equipped with a 24 hours standby generator.
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EMERGENCY
- In case of Emergency, please contact our Front Desk
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